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Emergencies and Inclement Weather

Please enter a maintenance request and contact management with as much information as possible. 

Heating and Air

If the temperature inside your unit is below 60° or above 80°, or you are experiencing issues with your heating and air, please check your air filter and thermostat batteries first before entering a maintenance request. 

Water Leak

Make note of where the water shutoff is located in your unit before a water leak occurs. If there is ever a water leak, please turn off the water and call our office immediately.


If a tornado warning is initiated in our area, please take cover in an interior room, and follow instructions from the National Weather Service. In the event of damage, please report this to our office immediately.

Fire and Crime

Please dial 911 if your home is on fire or if you are experiencing a crime-related incident such as burglary.

Winter Weather

During winter weather months, remember to keep the lower cabinet doors open under any plumbing sources, and leave the water at a steady drip. Report any frozen pipes or HVAC issues immediately.

Other Emergencies

See the Emergencies Outline below for more information. For phone calls placed on the weekends, please leave a voicemail and text with your name, address, details of the emergency, and we will respond accordingly. If it is not considered an emergency, our office will respond the next business day.

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